Cookie Policy

How we collect and use your data

Last updated 27/03/2026

umbrl ("we", "us", "our") uses cookies and similar technologies on our websites and apps. These include tools such as pixels, scripts, tags, plugins, and device fingerprinting (referred to collectively in this policy as “cookies”).

This Cookie policy applies to:

(together referred to as our "websites and apps").

We use cookies to ensure our websites and apps operate effectively. Cookies also help us improve your experience, personalise content, understand how our services are used, and support our marketing activities.

This Cookie policy explains:

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites recognise your device and remember information about your visit, such as your preferences or how you use the site.

Cookies are widely used to make websites work properly, improve performance, and provide information to site owners, such as how many people visit and how they interact with the site. Some cookies may also collect personal data.

Most websites use cookies. You can find more general information at https://www.allaboutcookies.org and https://ico.org.uk/.

We use different types of cookies on our websites and apps, which are explained below. Some cookies are strictly necessary for the operation of our websites and apps and cannot be disabled. Without them, parts of the website may not function correctly.

You can choose whether to accept other types of cookies. However, disabling certain cookies may affect how our websites and apps work and limit some features.

You can update your preferences at any time using the “Manage cookies” link in the footer.

How we use cookies

We use cookies to understand how our websites and apps are used, to improve their performance, and to support key features and services.

When you visit our websites, we collect standard information such as how you interact with pages, how often they are visited, and any errors encountered. This information is used in an aggregated way and does not usually identify you directly. Where we do collect personal data, we will make this clear and explain how it is used.

We use the following types of cookies:

Strictly necessary cookies: These cookies are essential for our websites and apps to function properly. They allow you to move around the site and use key features, such as accessing secure areas. Without these cookies, we would not be able to provide the services you request.

These cookies may be set automatically when a page loads or when you take an action that requires them.

Examples include:

Functional cookies: These cookies allow us to remember your preferences and choices, such as language or region, so we can provide a more personalised experience.

They may also support features that enhance your experience, such as remembering your settings for future visits.

Performance (analytics) cookies: These cookies help us understand how visitors use our websites and apps. They collect information such as which pages are visited most often, how long users spend on pages, and whether any errors occur.

We use this information to monitor performance and improve our services.

Targeting and advertising cookies: These cookies are used to deliver relevant advertising and measure how effective our marketing is. They may be set by us or by third-party partners.

They can:

They may also be used to tailor communications with you, where you have agreed to receive marketing.

Use of cookies by third parties

Some cookies used on our websites and apps are set by third parties. These organisations provide services such as analytics, customer support, payments, and advertising.

These third parties may use cookies to collect information about how you use our websites and apps, and in some cases, to support their own services. These cookies are typically used for performance, functionality, or advertising purposes.

Third parties we work with include:

Consent management

Analytics and performance

Customer support and communications

Payments and finance

Advertising and social media

Insurance and claims partners

We do not control the cookies set by these third parties. For more information about how they use cookies and your data, please refer to their individual privacy and cookie policies.

How long cookies are stored

Cookies may be stored on your device for different lengths of time, depending on their purpose. Some cookies may last only for your visit, while others may remain for longer to remember your preferences.

The exact duration of each cookie varies. You can find more details in our cookie preference centre.

How you can manage your cookies preferences

Cookies support important features on our websites and apps, but you can choose how they are used.

You can update your preferences at any time through our Cookie preference centre, available via the “Manage cookies” link in the footer. You can choose which non-essential cookies we use. Strictly necessary cookies cannot be switched off, as they are required for our websites and apps to function.

If you withdraw your consent, any new cookies will not be set. However, cookies already stored on your device will not be automatically removed. To delete these, you will need to clear your browser data.

Please note that disabling certain cookies may affect how our websites and apps function. For example, some features may not work properly, including online forms.

Most web browsers allow you to manage or block cookies through their settings. As each browser is different, you should refer to your browser provider’s guidance for instructions. Links to commonly used browsers are provided below (these will open in a new window):

If you access our services on multiple devices, you will need to update your settings on each device.

For more general information about cookies, including how to disable them, visit https://www.allaboutcookies.org.

How your privacy is protected

We use cookies in line with applicable data protection laws. Where cookies collect or are linked to personal data, this is handled in accordance with our Privacy policy.

You can find more information about how we collect, use, and protect your personal data in our Privacy policy.

How we update this Cookie policy

We may update this Cookie policy from time to time. The updated policy will include a revised “last updated” date. Any changes will be posted on this page and, where appropriate, we will take additional steps to inform you.

Please check this page periodically to stay up to date.